Answer Multiple Calls at Once
Handle multiple conversations simultaneously.
AI RECEPTIONIST
An AI Receptionist Built for Your Business
A fully implemented AI receptionist designed around your workflows, systems, and customer experience
Online 24/7
Meet Sabel
Meet SabelI read every inbox, always.I never go on vacation.
We map how it should work, configure the right technology, connect your systems, and launch it with you.
WHAT IS AN AI RECEPTIONIST
Meet Sabel, Your AI Receptionist
An AI receptionist is a conversational AI system that answers calls and messages, responds to questions, qualifies inquiries, books appointments, updates connected business systems, and routes conversations to your team when needed
At AZE, that experience is Sabel, the AI receptionist we configure around your business, systems, and workflows
THE PROBLEM
The Most Expensive Call Is Often the One Nobody Answered
Customers reach out after hours, during busy periods, and across phone, text, email, chat, and social. When those conversations sit unanswered, opportunities disappear with them.
Missed calls + messages = missed customers.
62%
would try another business after two unanswered rings
81%
hung up after reaching voicemail
41%
chose the first business that answered
THE SOLUTION
AI Answering, Booking & Follow-Up — Running 24/7
Catch every inquiry, answer questions, qualify leads, book appointments, escalate when needed, and keep the conversation moving. Some businesses run it in the background 24/7; others have it fully take over. It's flexible how you start.
Run it alongside your team, after hours, during peak demand — or across the entire first-line customer experience.
“By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs.”
CAPABILITIES
AI That Answers and Takes Action
Every inquiry gets answered, understood, routed, and moved forward
Monitor Every Channel 24/7
Stay active across calls, messages, and supported channels around the clock.
Speak Multiple Languages
Communicate naturally with callers in their preferred language.
Answer FAQs Instantly
Handle common questions about services, hours, locations, pricing, policies, and more.
Qualify Leads
Ask the right questions and identify the best opportunities.
Complete Full Intake
Collect the information your team needs before stepping in.
Book, Reschedule & Cancel Appointments
Manage calendar actions directly during the conversation.
Send SMS While Talking
Share confirmations, links, forms, directions, missing information, and next steps.
Send Follow-Up Emails & Texts
Deliver confirmations, requested information, and follow-up after the conversation.
Transfer & Escalate Calls
Route callers to the right person, team, or location when needed.
Gather Context Before Handoff
Pass the reason for the call, key details, and qualification information to your team.
Update CRM & Trigger Next Steps
Log the conversation, update records, create tasks, and launch the next workflow automatically.
COMMAND CENTER
See Everything in One Place
Every conversation, qualification, booking, handoff, outcome, and next step — and you can step in or adjust the workflow anytime
Team Inbox
Unread 62AllRecentsStarred
- SCSarah ChenPerfect, thank you so much!9:42 AM2
- MLMarcus LeeCan I bring my partner too?8:55 AM3
- PPPriya PatelDo you do house calls?8:20 AM1
- ERElena RodriguezThanks for the quick reply, see you Thursday.Yesterday
- DODavid OkaforWhat time do you open on Saturdays?Mon1
SCSarah Chen
- Hi! Do you have any openings this week?
- Hi Sarah! Yes, we have Thursday at 2pm or Friday at 10am.
- Thursday at 2 works great
- All set, you’re booked for Thursday at 2:00
- Perfect, thank you so much!
- SMS
- TikTok
Type a message…
HOW IT WORKS
Software + Architecture + Business Outcome
From selecting the right technology to connecting your systems and getting it live, AZE brings the full solution together
UNDERSTAND WHAT YOU NEED
We look at how customers reach you, what your team needs the AI to handle, and which systems it needs to connect with.
MATCH THE RIGHT SOLUTION
We match your business with vetted AI receptionist technology and implementation partners based on your industry, workflows, and requirements.
IMPLEMENT & CONNECT
Your solution is configured around your knowledge, integrations, routing, actions, and human handoffs.
LAUNCH & SUPPORT
We test the experience, get it live, and stay involved through customer success as your needs evolve.
BUSINESS OUTCOME
This Is What Happens When Someone Always Picks Up
55%
of questions answered on the spot
More than half of loveholidays' customer questions get answered by the AI itself, most in under a minute. Worth about $3.8M a year.
75%
fewer people gave up waiting
Three out of four people who used to abandon YouTube's support queue now stay, because something picks up straight away.
40%
of conversations finished without a person
Up to four in ten of TTEC's conversations go all the way to done on their own, from help desk to emergency lines.
20%
quicker on every call
DBS callers get what they came for a fifth faster than before.
CONNECTIONS
Connected to the Tools Already Used in Your Business
Connect your calendar, CRM, messaging, and practice management systems, plus additional integrations by industry
- HubSpot
- Salesforce
- GoHighLevel
- Zoho CRM
- Google Calendar
- Calendly
- Twilio
- Gmail
- Chili Piper
- Pipedrive
- Slack
- Microsoft Teams
- Clio
- Filevine
- MyCase
- Dentrix
- Athenahealth
- NexHealth
- Acuity Scheduling
- Outlook
- eClinicalWorks
- Twilio
- RingCentral
- Gmail
- Outlook
- Weave
- Slack
- Microsoft Teams
Integrations vary by solution, platform, and industry. We confirm compatibility before implementation.
OUR APPROACH
Choosing the Right Technology Is Only the First Step
We help you choose the right solution, match the right implementation team, and make sure it actually fits the way your business works
Vet Technology
We evaluate the platforms, capabilities, reliability, integrations, and fit before we recommend them.
Match the Right Solution
We match you with technology and delivery partners that fit your industry, business, and workflow.
Implement the Full System
The implementation team configures your knowledge, integrations, routing, testing, and handoffs around your business.
Support Ongoing Success
AZE stays involved through customer success, helping the solution evolve as your business and technology change.
OUR ROLE: SOLUTION ARCHITECTURE
A Good Demo Is Not the Same Thing as a System That Works Inside Your Business
The real work is making the technology fit your business, your systems, and the way your team actually operates
HOW IT COMES TOGETHER
Software gives you the capability. Implementation gets it connected. We make sure the solution is designed around how your business actually needs to work.
WHAT WE BRIDGE
Your workflows. Your tech stack. Your routing. Your knowledge. Your handoffs. Your customer journey.
WHAT YOU GET
A solution that works in real life — not just in a demo.
WHO IS IT FOR
Every Industry Needs a Different AI Receptionist
We match the technology, workflows, and implementation to the way your industry actually operates
Coming soonFor law firmsSABEL · AI RECEPTIONISTFOR LAW FIRMS
Handles calls, intake, qualification, scheduling, FAQs, follow-up, and CRM updates around your firm's workflow.
- Coming soonFor dental practices
SABEL · AI RECEPTIONISTFOR DENTAL PRACTICES
Handles patient calls, FAQs, scheduling, confirmations, follow-up, and front-desk workflows connected to your practice systems.
- Coming soonFor healthcare
SABEL · AI RECEPTIONISTFOR HEALTHCARE
Handles patient inquiries, scheduling, routing, FAQs, follow-up, and handoffs around your operational requirements.
RELATED SOLUTIONS
Explore Related Solutions
Explore the systems that help turn conversations into connected customer operations
FAQ
Frequently Asked Questions
What is an AI receptionist?
An AI receptionist uses conversational AI to answer phone calls, respond to questions, collect information, schedule appointments, route callers, and complete tasks inside connected business systems.
How does an AI receptionist work?
It combines voice AI with your business knowledge, call flows, rules and integrations. The right setup allows it to understand callers, take approved actions and escalate to your team when needed.
Can an AI receptionist integrate with my CRM?
Yes, depending on the platform and your existing systems. AZE evaluates integration requirements before recommending a solution.
Can an AI receptionist answer calls 24/7?
Yes. AI receptionists can provide always-on coverage, including nights, weekends and periods when your team is unavailable.
Can callers still reach a human?
Yes — and they should be able to when the situation requires one. We design escalation and human handoff into the implementation. Gartner found 87% of surveyed customers consider access to a human essential when companies use GenAI for service.
How much does an AI receptionist cost?
Pricing depends on call volume, complexity, integrations, industry requirements and the technology selected. AZE evaluates these needs and recommends the right solution.
How long does implementation take?
It depends on the complexity of your workflows and integrations. A proper deployment includes discovery, configuration, business knowledge, integrations, testing and launch — not simply activating a phone number.
How does AZE choose an AI receptionist?
We evaluate your industry, workflows, systems, and business requirements, then match you with vetted AI receptionist technology and implementation partners that fit the job.
READY TO GET STARTED
Get the Right AI Receptionist for Your Business
Tell us how your business handles calls today. We'll match the right AI receptionist solution, bring in the right implementation team, and get it live.